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At RUSHnGO™, we take your privacy seriously. This Privacy Policy explains how RUSHnGO™ (“RUSHnGO™,” “we,” “us,” or “our”) collects, uses, stores, discloses, and otherwise processes Personal Data when you visit rushngo.com, create an account, make a purchase, subscribe to our products or communications, contact us, or otherwise interact with our website, products, services, and related offerings (collectively, the “Services”).
“Personal Data” means information that identifies or relates to a particular individual and may also include information referred to as “personally identifiable information,” “personal information,” or “sensitive personal information” under applicable privacy laws, rules, or regulations.
By accessing or using our Services, you acknowledge the practices described in this Privacy Policy.
Your use of the Services is also subject to our Terms of Service, Shipping Policy, Refund Policy, Subscription Policy, and any other policies or terms made available through the Services.
This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services.
This includes information collected when you:
This Privacy Policy does not cover the practices of companies, websites, applications, platforms, or individuals that we do not own or control. Those third parties may have their own privacy policies and practices.
This chart details the categories of Personal Data that we may collect and/or may have collected over the past 12 months:
Category of Personal Data (and Examples) | Examples | Purposes |
|---|---|---|
Profile or Contact Data, such as first and last name, email address, phone number, billing address, and shipping address. | • Name | • Processing orders |
RUSHnGO™ Account Data, such as unique account identifiers, login credentials, account preferences, saved information, and subscription preferences. | • Customer account identifiers | • Creating and managing accounts |
Payment Data, such as payment card type, the last four digits of your payment card where available to us, billing address, phone number, email address, and transaction information. | • Payment method | • Processing transactions |
Commercial Data, such as products purchased, products viewed, purchase history, order history, subscription history, shopping cart activity, returns, and refunds. | • Products viewed | • Processing orders |
Device/IP Data, such as IP address, general location derived from IP address, device ID, device type, operating system, and browser type. | • IP address | • Security |
Web Analytics Data, such as webpage interactions, pages viewed, links clicked, referring webpage or source, time spent on pages, searches, shopping cart interactions, and statistics associated with your browser or device’s interaction with the Services. | • Pages viewed | • Analytics |
Social Network Data, such as social media handle, public posts, comments, messages, and other content you provide when interacting with RUSHnGO™ on social media. | • Marketing subscriptions | • Sending communications |
Marketing and Preference Data, such as email marketing preferences, communication preferences, advertising preferences, cookie choices, and promotional engagement. | • Emails | • Responding to inquiries |
Customer Service Data, such as customer support emails, messages, support requests, order-related correspondence, product feedback, complaints, and inquiries. | • Social media account information | • Communication |
Other Identifying Information You Voluntarily Choose to Provide, such as identifying information contained in emails or messages you send us, information provided through forms, survey responses, product reviews, feedback regarding RUSHnGO™ products, and information submitted when participating in promotions or giveaways. | • Information included in forms | • Providing the requested service |
Payment card information is generally processed directly by Shopify and/or our payment processing providers. RUSHnGO™ does not necessarily receive or store your complete payment card number or card security code.
We do not intentionally collect Personal Data that we do not reasonably need in connection with our Services.
We may collect Personal Data from the following sources:
We collect Personal Data directly from you when you:
Certain information may be collected automatically when you use the Services, including through:
This may include your IP address, device information, browser information, general location, pages visited, products viewed, cart activity and interactions with the Services.
We may receive information from companies that help us operate our Services, including:
We may collect, use and otherwise process Personal Data for the following purposes.
We may use Personal Data to:
When you place an order, Personal Data necessary to manufacture, fulfill and deliver your order may be provided to our fulfillment, manufacturing and logistics partners.
This information may include:
These providers may process such information only as necessary to provide their services to us or as otherwise permitted or required by applicable law.
Subject to applicable law and your preferences, we may use Personal Data to:
Where required by law, we will obtain your consent before sending marketing communications or using certain tracking technologies.
You may unsubscribe from marketing communications at any time.
We may use Personal Data to:
We may process Personal Data to:
We may process or disclose Personal Data where reasonably necessary to:
We may disclose Personal Data to the categories of third parties described below.
We may use third-party companies to perform services on our behalf, including:
These providers may access Personal Data only as reasonably necessary to provide services to RUSHnGO™ or as otherwise permitted by applicable law.
Our online store is powered by Shopify.
Shopify may process Personal Data when you visit our store, create an account, make a purchase, use Shopify functionality, use Shop or Shop Pay, or otherwise interact with a Shopify-powered service.
Depending on the circumstances, Shopify may act as our service provider/processor or may independently process certain Personal Data in accordance with its own privacy policies and applicable law.
You should review Shopify's privacy policies for additional information about Shopify's processing practices.
RUSHnGO™ works with third-party manufacturing and fulfillment partners to produce, prepare and deliver certain products.
Our fulfillment infrastructure may include Brand On Demand, Inc., doing business as Supliful (“Supliful”), together with its providers, warehouses, manufacturers, carriers and logistics partners.
When a RUSHnGO™ order requires fulfillment through Supliful, we may provide Supliful with Personal Data necessary to fulfill that order.
This may include:
For Personal Data that Supliful processes on behalf of RUSHnGO™ for order fulfillment, RUSHnGO™ generally determines the purposes for which the customer information is processed and Supliful processes the information on our behalf as a service provider or data processor.
Supliful may work with manufacturers, warehouses, shipping carriers and other providers as necessary to manufacture, package, fulfill and deliver orders.
RUSHnGO™ remains the merchant and customer-facing brand for purchases made through rushngo.com.
Personal Data necessary to deliver your order may be provided to shipping carriers and logistics companies.
Depending on the destination and fulfillment method, these may include providers such as:
Shipping companies may independently process certain information in accordance with their own legal obligations and privacy practices.
We may work with advertising, analytics and marketing providers that help us promote RUSHnGO™ and measure advertising effectiveness.
Depending on the technologies enabled on our Services, these providers may receive information such as:
Certain disclosures to advertising partners may be considered a “sale,” “sharing,” or use for “targeted advertising” under certain U.S. privacy laws even where no money is exchanged for Personal Data.
RUSHnGO™ does not sell Personal Data in exchange for money.
Where required by applicable law, you may have the right to opt out of certain advertising-related disclosures or processing.
We may disclose Personal Data to companies with which we collaborate to offer:
Where required, we will disclose such sharing at the time the information is collected.
If RUSHnGO™ is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, sale of business, or similar corporate transaction, Personal Data may be transferred or disclosed as part of that transaction or negotiations relating to it.
Where required by applicable law, we will provide appropriate notice regarding material changes to the processing of your Personal Data.
We may disclose Personal Data to:
We may create aggregated, anonymized or de-identified information from Personal Data.
Where information can no longer reasonably identify you, we may use it for lawful business purposes including:
We will not attempt to re-identify information that applicable law requires us to maintain in a de-identified form except as legally permitted.
Our Services may use cookies and similar technologies including:
Cookies are small files or pieces of information stored on your device when you visit a website.
We may use the following types of cookies.
These cookies are necessary for the Services to operate.
They may enable:
Disabling certain essential cookies may prevent parts of the Services from functioning properly.
Functional cookies allow us to remember preferences and provide enhanced features, such as:
These cookies help us understand how visitors interact with RUSHnGO™.
They may collect information relating to:
We use this information to improve our Services and measure performance.
Advertising technologies may be used to:
Advertising partners may be able to recognize your browser or device when you use other websites or services.
Where applicable, you may manage cookie preferences through the privacy or cookie controls available on our Services.
You may also adjust your browser settings to restrict or delete cookies. Please note that blocking cookies may affect certain website functionality.
Certain U.S. privacy laws define terms such as “sale,” “sharing,” and “targeted advertising” broadly.
As a result, the use of cookies, pixels or similar advertising technologies may be considered a “sale” or “sharing” of Personal Data even where RUSHnGO™ does not receive money in exchange for your Personal Data.
If applicable law gives you the right to opt out, you may exercise that right through any privacy choice mechanism we make available on the Services or by contacting us using the information below.
Where required by applicable law, we will also process legally recognized browser-based opt-out preference signals.
If you sign up to receive promotional communications from RUSHnGO™, we may send information about:
You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email or by contacting us.
Even if you opt out of marketing communications, we may continue to send non-promotional communications that are necessary to provide the Services, including:
We use reasonable administrative, technical and organizational safeguards designed to protect Personal Data against:
We also work with established service providers for ecommerce infrastructure, payment processing and order fulfillment.
However, no transmission over the internet and no electronic storage system can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of your account credentials and should contact us promptly if you believe your account or Personal Data has been compromised.
We retain Personal Data for as long as reasonably necessary for the purposes for which it was collected, including to:
The applicable retention period depends on factors including:
We may retain certain information for longer where required or permitted by law.
We may retain aggregated, anonymized or de-identified information indefinitely where it cannot reasonably identify an individual.
RUSHnGO™ products and Services are intended for adults.
We do not knowingly collect Personal Data from children under 18 years of age.
If you are under 18, please do not create an account, purchase products or submit Personal Data to us without the involvement and permission of a parent or legal guardian where permitted by applicable law.
If we learn that we have collected Personal Data from a child in circumstances where such collection is prohibited, we will take reasonable steps to delete the information.
If you believe a child has provided Personal Data to RUSHnGO™ improperly, please contact us at: contact@rushngo.com
Residents of certain U.S. states may have additional rights under applicable comprehensive state privacy laws.
Depending on your state and subject to applicable exceptions, these rights may include:
You may have the right to request confirmation that we process your Personal Data and request information regarding Personal Data we maintain about you.
You may have the right to request correction of inaccurate Personal Data.
You may have the right to request deletion of Personal Data we collected from or about you, subject to legal exceptions.
You may have the right to request a portable copy of certain Personal Data in a usable format.
You may have the right to opt out of the “sale” of Personal Data as defined under applicable law.
RUSHnGO™ does not sell Personal Data for monetary consideration.
Certain advertising or analytics activities may nevertheless fall within broad statutory definitions of “sale.”
You may have the right to opt out of:
Certain state laws provide specific protections for Sensitive Personal Data.
RUSHnGO™ does not intentionally use Sensitive Personal Data for the purpose of inferring characteristics about customers except where explicitly disclosed and legally permitted.
We will not unlawfully discriminate against you for exercising privacy rights provided under applicable law.
If the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), applies to RUSHnGO™ and your Personal Data, you may have the right to:
For purposes of the CCPA, certain advertising-related disclosures may constitute “sharing” even where no money is exchanged.
RUSHnGO™ does not sell Personal Data in exchange for money.
You may submit an applicable privacy request by contacting: contact@rushngo.com
Please include enough information for us to:
We may need to request additional information to reasonably verify your identity.
Information collected for verification will be used only for verification, security and compliance purposes.
Where permitted by applicable law, you may designate an authorized agent to make a request on your behalf. We may require evidence that the agent has authority to act for you.
We will respond within the period required by applicable law.
Where state law gives you a right to appeal a decision relating to a privacy request, you may submit an appeal by emailing contact@rushngo.com and including “Privacy Appeal” and your state of residence in the subject line.
If you are located in the European Economic Area (“EEA”), United Kingdom (“UK”), Switzerland, Norway, Iceland or Liechtenstein, additional data protection laws may apply to our processing of your Personal Data.
For applicable processing, RUSHnGO™ acts as a data controller, meaning that we determine the purposes and means of processing Personal Data relating to our Services.
Service providers such as Shopify, Supliful and certain other vendors may act as processors or service providers on our behalf for particular processing activities.
We process Personal Data only where we have an appropriate legal basis.
Depending on the circumstances, these bases may include:
We process information where necessary to:
Without certain information, we may not be able to fulfill your order or provide requested Services.
We may process information where reasonably necessary for legitimate business interests, including:
We consider the impact of this processing on your rights and interests.
Where required, we may rely on your consent, including for:
You may withdraw your consent at any time.
Withdrawal does not affect the lawfulness of processing performed before consent was withdrawn.
We may process Personal Data when necessary to comply with applicable laws, regulations or legal proceedings.
Subject to applicable law and exceptions, you may have the following rights.
You may request information about Personal Data we process about you and obtain a copy.
You may request correction of inaccurate or incomplete Personal Data.
You may request deletion of certain Personal Data.
You may request that we restrict processing in certain circumstances.
You may request certain Personal Data in a structured, commonly used and machine-readable format and, where technically feasible, request transfer to another controller.
You may object to processing based on legitimate interests in certain circumstances.
You may object to direct marketing at any time.
Where processing is based on your consent, you may withdraw that consent at any time.
You may have the right to lodge a complaint with the data protection authority responsible for your jurisdiction.
You may also contact RUSHnGO™ first so that we have an opportunity to address your concerns.
Privacy requests may be submitted to: contact@rushngo.com
If you are located in Canada, applicable federal or provincial privacy laws may provide rights relating to your Personal Data.
Depending on applicable law, you may have the right to:
You can contact us at: contact@rushngo.com
RUSHnGO™ operates an international ecommerce business and works with providers located in the United States and other countries.
Your Personal Data may therefore be transferred to, stored in or processed in countries outside the country where you live.
In particular, our ecommerce, manufacturing, fulfillment, payment, shipping, analytics or technology providers may process information in the United States.
These providers may include:
Privacy and data protection laws in those countries may differ from the laws in your jurisdiction.
Where applicable law requires additional safeguards for international transfers, we will use appropriate transfer mechanisms, which may include:
Where a service provider processes Personal Data solely on our behalf and according to our instructions, we expect that provider to:
This may include service providers involved in ecommerce infrastructure, manufacturing, fulfillment, delivery, customer communications and related operations.
We may update this Privacy Policy from time to time to reflect:
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
If changes are material, we may provide additional notice where required by applicable law, including through the Services or by email.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, how RUSHnGO™ processes Personal Data, or if you wish to exercise an applicable privacy right, please contact us at:
RUSHnGO™
Phone / WhatsApp: +1 555 810 5045
Email: contact@rushngo.com
Website: rushngo.com
Mailing Address:
14701 W. 65th Way, Suite 5-6
Arvada, CO 80004
United States
For privacy-related requests, please include “Privacy Request” in the subject line of your email.